The Street Scene Assessment Team was a community initiative that informed the councils existing street cleaning operation on the cleanliness of the streets.
A team of local volunteers were trained to certified EnCams standards to assess the quality of the local street cleaning services. This statutory function was previously carried out by trained local authority environmental services personnel.
• Directly involve the local community in measuring street cleaning standards in the Borough
• Initiate a direct response to "hotspots" needing street cleansing
• Empower the local community to trigger local authority cleansing responses
• Build a community centre of excellence in local cleansing issues and solutions
• Build the enhanced service upon the expert knowledge of local residents
• The Team meet fortnightly for a morning's work assessing selected places within target wards.
• They start with a Team briefing where they are allocated partners and assigned areas to assess. They are also introduced to visitors from partner organisations.
• In their pairs, the Team measures their selected areas, following the EnCams national standard. At a debriefing, areas failing to reach the required standard are reported to the volunteer administrator.
• The volunteer administrator reports failing areas to the Borough Services Direct Environmental Response Team.
• The DERTeam are tasked by Service Level Agreement with the Borough Council to clean up failing areas within 48 hours.
Measured standards of cleanliness in the target areas hve increased from 2002/3 with scores of 65.8%, 66.94% and 66.06%; to 90.2% in 2007. (Source: "Borough News Autumn 2007 edition, Great Yarmouth Borough Council newspaper)
The Street Scene Team was invited to present a workshop at the annual EnCams national conference on the theme of Community Involvement.
The Team received financial backing from the Neighbourhood Renewal Fund to double the number of Street Scene volunteers this year, by recruiting young people over 16 to its ranks.
This case study was originally submitted by Michael Brackenbury but has since been adapted.
Michael Brackenbury: Street Scene Team Leader, Community Connections.
Electra House, 32
Phone: 01493 656 372. Mobile: 07788 628 301. Fax: 01493 443 451.
Michael Brackenbury: firstname.lastname@example.org.
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Self selected participants attending as individuals (open access process)
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participants are well informed and can articulate their interests
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